What-If Simulator
Test scenarios — earlier VTO, agency mix changes, temporary night shift · Instant impact updates
Simulation Mode
Workforce Parameters
Adjust inputs to model scenarios
86%
Adjust expected associate attendance rate for this shift
22%
Inbound volume above forecast (22% = current spike)
25%
Percentage of workforce from agency pool
0h
Hours of overlap between outgoing and incoming shift
Structural Levers
Toggle operational interventions
Add 3rd Shift (Night)
Activate temporary night shift to absorb volume
Activate VTO Protocol
Voluntary time off in low-volume zones
Enable IST Staffing Tool
Intelligent staffing tool for real-time rebalancing
Projected OT Rate
Baseline
18%
Projected
21.3%
–3.3 pts
Projected Weekly OT Cost
Baseline
$14,800
Projected
$16,112
–1312
Labor Hours Needed
Baseline
5,800
Projected
5,859
–59 pts
Est. Weekly Savings
Baseline
$0
Projected
$0
No change
Compliance Risk after simulationHigh